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- | ===== Developers ===== | + | ===== Users ===== |
- | You can contact the iPXE developers by sending e-mail to [[ipxe-devel@lists.ipxe.org|ipxe-devel@lists.ipxe.org]]. You can also [[https://lists.ipxe.org/mailman/listinfo/ipxe-devel|subscribe]] to the mailing list, or view the [[http://lists.ipxe.org/pipermail/ipxe-devel/|archive of past messages]]. | + | You can discuss general iPXE topics using [[https://github.com/ipxe/ipxe/discussions|GitHub discussions]]. If you believe you have found a bug in iPXE, then you can [[https://github.com/ipxe/ipxe/issues|raise an issue]]. |
- | To talk to iPXE developers in real time, you can join the ''#ipxe'' channel on the Freenode IRC network. If you are unable to use a standard IRC client due to firewall restrictions, then you can try using Freenode's [[http://webchat.freenode.net/?channels=#ipxe|web chat interface]]. | + | For a more direct interaction, you can also try talking to the iPXE developers using [[https://app.element.io/#/room/#ipxe:matrix.org|Matrix]] or [[https://web.libera.chat/?channels=#ipxe|IRC]]. |
- | ===== Users ===== | + | ===== Developers ===== |
- | You can discuss general iPXE issues in the [[http://forum.ipxe.org|iPXE discussion forum]]. For detailed technical questions, you may also want to try contacting the iPXE developers via [[ipxe-devel@lists.ipxe.org|e-mail]] or [[http://webchat.freenode.net/?channels=#ipxe|IRC]]. | + | You can contact the iPXE developers by sending e-mail to [[ipxe-devel@lists.ipxe.org|ipxe-devel@lists.ipxe.org]]. You can also [[https://lists.ipxe.org/mailman/listinfo/ipxe-devel|subscribe]] to the mailing list, or view the [[https://lists.ipxe.org/pipermail/ipxe-devel/|archive of past messages]]. |
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+ | To talk to iPXE developers in real time, you can join the ''[[https://web.libera.chat/?channels=#ipxe|#ipxe]]'' channel on the Libera.Chat IRC network or the ''[[https://app.element.io/#/room/#ipxe:matrix.org|#ipxe:matrix.org]]'' Matrix room. | ||
===== Customers ===== | ===== Customers ===== | ||
- | For commercial enquiries, such as custom development or business-critical support issues, please contact [[vendor-support@ipxe.org]]. | + | For commercial enquiries such as custom development or business-critical support issues, please contact [[vendor-support@ipxe.org]]. Simple one-line problems are likely to receive an answer for free. For anything more complicated, you can [[https://buy.stripe.com/cN28wF2YHdrh2RO146|book an initial 30 minute online consultation]] to discuss your problem and test out some possible solutions. |
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+ | For more complex problems, or for custom new feature development, you will be provided with a proposal document describing the work to be carried out, the acceptance criteria, and a fixed price for the work (regardless of time taken). The price of your initial 30 minute consultation will be deducted from the overall cost of the project. | ||