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===== Users ===== | ===== Users ===== | ||
- | You can discuss general iPXE issues in the [[http://forum.ipxe.org|iPXE discussion forum]]. For detailed technical questions, you may also want to try contacting the iPXE developers via [[ipxe-devel@lists.ipxe.org|e-mail]] or [[http://webchat.freenode.net/?channels=#ipxe|IRC]]. | + | You can discuss general iPXE topics using [[https://github.com/ipxe/ipxe/discussions|GitHub discussions]]. If you believe you have found a bug in iPXE, then you can [[https://github.com/ipxe/ipxe/issues|raise an issue]]. |
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+ | For a more direct interaction, you can also try talking to the iPXE developers using [[https://app.element.io/#/room/#ipxe:matrix.org|Matrix]] or [[https://web.libera.chat/?channels=#ipxe|IRC]]. | ||
===== Developers ===== | ===== Developers ===== | ||
- | You can contact the iPXE developers by sending e-mail to [[ipxe-devel@lists.ipxe.org|ipxe-devel@lists.ipxe.org]]. You can also [[https://lists.ipxe.org/mailman/listinfo/ipxe-devel|subscribe]] to the mailing list, or view the [[http://lists.ipxe.org/pipermail/ipxe-devel/|archive of past messages]]. | + | You can contact the iPXE developers by sending e-mail to [[ipxe-devel@lists.ipxe.org|ipxe-devel@lists.ipxe.org]]. You can also [[https://lists.ipxe.org/mailman/listinfo/ipxe-devel|subscribe]] to the mailing list, or view the [[https://lists.ipxe.org/pipermail/ipxe-devel/|archive of past messages]]. |
- | Please note that [[https://mail.google.com/|GMail]] e-mail addresses may not be able to subscribe to (or unsubscribe from) the mailing list, due to badly configured spam filtering on the GMail servers. If this problem affects you, then please use an alternative e-mail provider. | + | To talk to iPXE developers in real time, you can join the ''[[https://web.libera.chat/?channels=#ipxe|#ipxe]]'' channel on the Libera.Chat IRC network or the ''[[https://app.element.io/#/room/#ipxe:matrix.org|#ipxe:matrix.org]]'' Matrix room. |
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- | To talk to iPXE developers in real time, you can join the ''#ipxe'' channel on the Freenode IRC network. If you are unable to use a standard IRC client due to firewall restrictions, then you can try using Freenode's [[http://webchat.freenode.net/?channels=#ipxe|web chat interface]]. | + | |
===== Customers ===== | ===== Customers ===== | ||
- | For commercial enquiries, such as custom development or business-critical support issues, please contact [[vendor-support@ipxe.org]]. | + | For commercial enquiries such as custom development or business-critical support issues, please contact [[vendor-support@ipxe.org]]. Simple one-line problems are likely to receive an answer for free. For anything more complicated, you can [[https://buy.stripe.com/cN28wF2YHdrh2RO146|book an initial 30 minute online consultation]] to discuss your problem and test out some possible solutions. |
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+ | For more complex problems, or for custom new feature development, you will be provided with a proposal document describing the work to be carried out, the acceptance criteria, and a fixed price for the work (regardless of time taken). The price of your initial 30 minute consultation will be deducted from the overall cost of the project. | ||